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Implementation and Development

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Technology Business Management

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ITSM and Beyond 

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IT Leadership through Experience

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The Big Lever:
How To Go From Yesterday to Tomorrow Faster

A transformation is happening in enterprise IT, and by looking at everything IT does as part of a service, you can learn how to be responsive to a customer's true needs and how to lead that customer. Learn Eight Keys to Success as you begin down the path to transform the internal customer experience.

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