Evergreen Systems

Evergreen is an IT Service Management consulting firm focused on helping our clients elevate the relevance of IT. Working in both the commercial and government markets, we bring innovative, elegant and practical solutions to our clients through a combination of market-leading technologies, industry best practices and value-driven services.

Evergreen Systems IT Consulting Logo

For IT to remain relevant it must see itself through the customer's eyes – defining what IT does from a customer-centric point of view first. Only this way can IT break with the past, leave behind outdated technology and siloed thinking – and begin delivering beautiful services that customers want and need.

What Makes Us Unique:

  • IT Service Management has been a primary focus for 17 years.

  • We actively lead our customers by being direct, honest and very prescriptive.

  • We focus relentlessly on business outcomes. We deliver the business value you need simply and directly – minimizing disruption to your business.

  • Our unique Solutions Approach is built on our own R&D – we extend leading technologies with industry best practices so it comes pre-built to you.

  • Innovation is what drives us. Everything we do cycles through our Innovation Center – advancing the state of the art for you.

  • Service Catalog is the front door to IT. It is the "customer-centric" key to transforming the way you deliver IT services.

What We Do:

  • ServiceNow – as a preferred ServiceNow partner, we provide everything from resale to implementation to remote administration services.

  • Service Catalog – we believe the Service Catalog is the starting point for "customer-centric" IT. We create simple, elegant, modern and complete Service Catalogs.

  • Remote Administration – on site, on shore, off shore, we provide highly cost-effective administration and ongoing development services across a variety of technologies.

  • Apptio – we are one of a very few certified Apptio partners, which brings the industry-leading cost transparency solution to our customers.

  • IT Operations – our capabilities and experience cover all areas of IT Operations and Management with upper mid-market and Fortune 1000 customers.

  • Strategic Consulting – we provide technology-agnostic, strategic and process consulting to many of our customers.

Our Leadership Team:

Evergreen’s strength is our people and our leadership team is no exception. With an average of 15 years' experience in the ITSM and ITOM marketspace, our Executives are focused on ensuring we provide unmatched value to our employees as well as our customers.   

Mr. Donald D. Casson, Jr.
CEO and Co-Founder
Don has more than 20 years of experience in leading, building, managing and operating technology companies.  He has led market development and shaped the technical direction of business units focused on internal and external support center solutions, network management systems, complex networks and workflow/document management solutions.  

Mr. Sean P. Dougherty
Executive Vice President of Consulting and Co-Founder
Sean is responsible for leading and managing all activities of Evergreen’s Professional Services Organization. He ensures that our clients receive the highest quality services by combining our focus on business outcomes with our process reengineering strength and leading technologies. Sean has more than 15 years of experience in both sales and delivery as an executive .  

Mr. Jason R. Whitesides
Executive Vice President of Business Development
As the EVP of Business Development, Jason is charged with leading business development as well as evaluating the solutions and partnerships that Evergreen provides to ensure we are bringing high value to our customers. Jason has more than 20 years of progressive experience in IT as a manager and executive.

Ms. LIndsay Sarvadi
Director of Finance
Lindsay brings 20 years of experience in Accounting and Finance to Evergreen. A member of the Evergreen team for over 10 years she leads financial planning and accounting for the company. Lindsay's prior experience includes government consulting and financial positions in the video production and residential construction industries.


Our Partners

Evergreen partners with market-leading technologies that help us provide innovative solutions to our customers. Current Evergreen partners include:


Evergreen serves a variety of commercial and government entities and organizations. These include:

  • Financial Services
  • Healthcare
  • Retail
  • Pharmaceuticals
  • Manufacturing
  • Federal Government
  • State and Local Government
  • Higher Education
  • Energy/Oil & Gas