While Business Intelligence (BI) and The Balanced Scorecard have been used in business for years, IT has been left out in the cold. Management dashboards and key performance indicator (KPI) solutions in IT have been home grown, frustrating efforts – difficult to build, scale and maintain – with questionable accuracy and poor timeliness.
Key to this has been the lack of a BI technology platform specifically designed for better enterprise management of IT. This has been addressed with the introduction of the HP IT Executive Scorecard, part of the HP IT Performance Suite.
Now the question becomes, "If you could measure virtually anything you want, what would you measure?" See Evergreen's simple and powerfull approach to top-down and bottom-up BI for IT built on the industry standard for strategic planning and alignment, The Balanced Scorecard.