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IT Service Management Professionals

Proper IT Asset Lifecycle Management

Posted by Don Casson

IT asset management is comprised of the business practices that bring together your financial, contractual and inventory functions to manage the lifecycle of your IT assets and make strategic decisions for IT. When done properly, IT asset lifecycle management makes your IT infrastructure completely transparent and provides insight into the following:

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Topics: ITAM, Asset Management



Evergreen Service Catalog Workshops (and more!)

Posted by Stephanie Nicoll

Have you missed our blog posts? We haven't forgotten about you. We have been busy pulling together an amazing workshop series. And...each one is free to qualified individuals!

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Topics: Service Catalog, Asset Management, ITSM, IT Workshops, IT Service Catalog Workshops, IT KPI, IT Metrics



ITAM Success and Common Pitfalls: A Consultant's View

Posted by Steph Velte

As an ITAM consultant I have been helping organizations with IT Asset Management process improvement and HP Asset Manager implementation for more than 10 years. Within this capacity I have primarily served as an architect and PM making sure the implementation of technology improves, enhances and facilitates sound asset management business objectives and processes. Based on this experience, I wanted to share my perspective on some of the keys to the successful implementation of ITAM software along with some of the common pitfalls. This is not an exhaustive list, but understanding and applying these concepts will help ensure your ITAM implementation is successful.

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Topics: ITAM, IT Asset Management, HP Asset Manager, Asset Management, SAM, HP AM, Software Asset Management



Software Compliance in a Virtual Desktop Environment

Posted by Steph Velte

Software Asset Management continues to be a primary driver of the IT Asset Management industry. Minimizing licensing costs while at the same time ensuring compliance and limiting audit risk is an area that most organizations still do not have a good handle on. It’s easy to understand why.

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Topics: Service Catalog, ServiceNow, Automation, Cloud, ITAM, Runbook Automation, Automation Use Case, Asset Management, SAM



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