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IT Service Management Professionals

IT Service Catalog Design - Principle #2: Beautiful

Posted by Don Casson

This is Part 3 in an on-going series. Read Part 1 and Part 2.

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Topics: Service Catalog, ServiceNow, Service Catalog Consulting, Service Catalog Design, Service Catalog Tools, IT Service Catalog, ITSM, ITSM Strategy



Service Portfolio and Automated Service Catalog Workshops Presented by Evergreen Systems

Posted by Stephanie Nicoll

Many organizations struggle to build viable IT Service Catalogs. Evergreen has created a one-day, interactive workshop to educate and provide insight, knowledge, skills and tools necessary to get you moving in the right direction. Even better - we took the feedback from the 25 Evergreen Service Catalog Workshops we ran in the past year and now offer our new and improved Service Portfolio and Automated Service Catalog Workshop - complimentary to qualified individuals.

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Topics: ServiceNow, Service Portfolio, Service Catalog Training, Service Management, Service Catalog Design, Service Catalog Tools, Service Catalog Consultant, Service Catalog Strategy, ITIL Consulting, Service Manager, ITSM, IT Service Management, TBM, Technology Business Management, Cost Transparency



Service Catalogs – Four Reasons They Fail

Posted by Steph Velte

Many Service Catalog initiatives fail to prove business value or gain large-scale adoption after apparent initial success. Why is this? Read on...(and be sure to check out our free Service Catalog design tools at the end of this post).

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Topics: Service Catalog, Service Catalog Design, Service Catalog Tools, Service Catalogs, ITSM



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