EVERGREEN NAMED HP IT SERVICE MANAGEMENT PARTNER OF THE YEAR
Sterling, VA, August 11, 2009 – Today, Evergreen Systems announced that they were named 2009 IT Service Management Implementation Partner of the Year at the HP Software Universe conference, held in Las Vegas, Nevada. Software Universe, an annual end-user conference organized and hosted by HP, focuses on helping companies optimize the outcome of their IT infrastructure enterprise applications. At the conference, HP recognizes partners that have shown excellence in selling and implementing HP business technology optimization (BTO) solutions.
Evergreen’s CEO Don Casson commented, “This award is a great honor and validates our reputation as one of the industry’s strongest IT service management consultants. Ten years’ worth of hard work in service and asset management has paid off with this prestigious award. It’s very exciting to us that we were able to go from Emerging Partner of the Year in 2008 to ITSM Implementation Partner of the Year in 2009.”
Evergreen won the award for its implementation of a worldwide asset management system for a multinational enterprise. The client was charged with integrating a number of automated and manual legacy asset management tools with current worldwide IT asset inventories. Through a thorough inventory of software titles and hardware maintenance contracts that leveraged pockets of unused and misallocated inventory, Evergreen recovered funds to pay for the first phase of the project as well as fund the next phase. The project will ultimately implement a viable IT lifecycle management plan that provides a worldwide enterprise-level repository for hardware and software—with 90% accuracy.
“Customers can reduce costs and improve service delivery by making the right enhancements to their service management processes,” said Wayne Monk, Director, Americas Business Partners, Software & Solutions, HP. “The combination of Evergreen’s process improvement expertise with HP IT Service Manager and HP Asset Manager software helps IT organizations improve their efficiency and service quality while reducing operating expenses.”
With a decade of experience in service desk and service management process improvement, automation and transformation, Evergreen consultants are also known as ITIL experts that apply best practices and best-in-class HP enterprise automation solutions to IT help desk and service management operations.
Evergreen is a well-known name in the area of ITIL consulting and won HP Emerging Partner of the Year in 2008 for its innovative marketing and sales efforts and for its accelerated growth from HP Gold to Platinum Business Partner.
EVERGREEN SYSTEMS ANNOUNCES EVERGREEN-DELIVERED HP SaaS
Sterling, VA, June 17, 2009- Today Evergreen Systems announced its offer of Evergreen-delivered HP Service Manager on Software-as-a'Service (SaaS). The offer combines Evergreen Systems' technical design, configuration and deliverables with HP Service Manager on SaaS. Evergreen's offer of Hp Service Manager on SaaS provides customers implementation, project management and operations expertise without the costs, staff overhead and responsibilities associated with ownership. The offering provides 24x7 support and guaranteed availability provided on a subscription basis.
Evergreen's CEO Don Casson commented, ' This approach allows clients the best of both worlds, which combines Evergreen design and delivery with HP project management, operations and worldwide infrastructure. ITILv3 best practices will be built into each implementation and tailored to the client's needs through close collaboration on requirements and on-site work-shops.
The service will be managed and delivered securely, through the web, so that clients will have no concerns regarding facilities or staffing. Evergreen will enable staff with knowledge transfer an ongoing mentoring in order to broaden their HP Service Manager experience without putting stress on client resources. Both Evergreen and HP will collaborate with clients' organizations to develop project requirements, ensure a smooth system implementation and then assiste with communication plans that will culminate in enterprise-wide system adoption.
Evergreen will help clients with the design and implementation of each project by stepping through four important system phases, including requirements and design, configuration and installation, construction and training and adoption. Transfer of the live system will be tightly coordinated between Evergreen and the HP SaaS team, one of the largest worldwide.
for more information contact:
Amy Mergler
571-262-0977
EVERGREEN SYSTEMS ANNOUNCES NEW OFFER FOR DATA CENTER AUTOMATION THAT GUARANTEES RETURN ON INVESTMENT
Sterling, VA, December 10, 2008 - Today Evergreen Systems announced a new product offer that combines Evergreen’s process improvement consulting with HP’s Data Center Automation enterprise software offering. The integrated, solution-oriented offer guarantees prospects a return on their technology investment through operations cost savings. Evergreen’s announcement comes one day after HP announced major product upgrades to its Predictive Service Operations software, designed, according to HP, to “help CIOs adapt to new business directives in today’s challenging economic environment and help customers leverage the economic downturn into a strategic opportunity by modernizing and driving more efficiency into their IT organization.”
Evergreen’s CEO Don Casson commented, “This offer will allow clients to apply ITIL® best practices to data center operations, specifically server automation, and transform the data center using HP automation technology. Not only will this offer help companies re-engineer the high-volume, labor-intensive processes in their data center, consolidating and leveraging their virtual and non-virtual servers, it will also coordinate the workflow initiated by server changes and events through all other ‘silos’ in IT, including the helpdesk, in order to automate change management, transparently, throughout IT, using the HP Operations Orchestration (OO) toolset.”
“Customers need to manage cost, risk and change in a predictive fashion to ensure they are successful now and in the future,” said Walt Rossi, director, product marketing, Software and Solutions, HP. “Evergreen's offerings complement HP IT Operations software and helps customers meet these goals.”
The new offer assists the client in identifying and re-engineering several key, high volume, labor-intensive technical processes, primarily dealing with server provisioning and deployment, as well as patch and revision management. Metrics are collected on the labor cost of FTE for these processes and savings are demonstrated to the client through an on-site, ‘proof of concept’ system that works with the company’s existing server deployment and testing systems to document the reliability, robustness and time and cost savings associated with automation and thus prove the system’s ROI. Evergreen guarantees that the offer will document at least $500,000 in savings or their consulting services are provided at no charge.
In conjunction with its new offer, Evergreen has released a white paper with HP on Developing a Business Case for Data Center Transformation through ITIL Best Practices and Automation. The paper reviews current industry trends in data center operations, including consolidation, growth, operational efficiency changes, virtualization, ITIL best practices, security, configuration and new expectations from the business that data center operations must make bottom-line contributions.
The paper goes on to explore a variety of optimization strategies for data center improvement that include increasing operational efficiency through workflow analysis and reduction of infrastructure complexity, developing security, disaster recovery and business continuity procedures and ultimately leveraging a variety of HP Server Automation tools to transform its operations. Step-by-step instructions for developing metrics and a business case to justify data center and server automation are included. The paper can be downloaded at no cost at:
www.evergreensys.com/downloads/datacenterautomation/
Background on Evergreen Systems
Evergreen Systems is a well-known name in the area of IT and ITIL process improvement consulting and has a reputation for combining highly skilled ITIL expertise with ‘real-world’ experience in process improvement transformation. A merger last summer with the former net.works adds deep expertise in Client Automation and Data Center Automation to the company’s product and service portfolio and positions the company now to apply ITIL transformation activities to the automation of IT, using the HP Operations Enterprise software suite. Evergreen provides process consulting, IT automation and technology implementation services for all aspects of IT infrastructure and data center process improvement, automation and transformation services.
Evergreen is an HP Platinum partner and was named HP’s Emerging Partner of the Year for 2008 at the Software Universe conference in Las Vegas, Nevada.
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EVERGREEN SYSTEMS AND NET.WORKS, CORP (NDW) SIGN FINAL MERGER PAPERS
Sterling, VA, June 18, 2008 - Yesterday Evergreen Systems announced the official closing of its merger with net.works, Corp. (NDW). The completion of the merger unites two members of the HP Software Gold Business Partner program, each with expertise across multiple HP Software products. Evergreen has ten years' experience in the sales and implementation of HP Service Manager and HP AssetCenter. NDW specializes in the sale and implementation of HP Client Automation software and HP Data Center Automation software.
Evergreen's CEO Don Casson commented, 'The combination of NDW and Evergreen brings significant value to our customers. Together we now offer a complete solution for dramatically improving IT operations that will be unmatched in our market space.'
'Both companies have a strong national presence with enterprise-level customers coast-to-coast. The merger will offer both companies accelerated growth and better offerings for our customers. As we've worked through the merger process the past few months we've validated the value proposition we foresaw and are already reaping the benefits of the logical combination of these two companies,' commented NDW's President, Clay Flory.
The 'new' Evergreen offers clients a unique 'footprint' across HP BTO product centers, spanning from the help desk through to the data center. Evergreen will provide a 'one-stop shop' for enterprises looking to optimize their IT investment with concrete return on investment, as well as provide governance and compliance associated with best practices and important regulations such as the Sarbanes-Oxley Act.
As companies begin to view IT as more of an integral part of the business, and in some cases an actual line of business contributor, Evergreen's strategy is to support integrated approaches to IT business problems. Evergreen will support the automation of all help desk functions, the management of Change and the coordination of all IT assets, desktops and software through HP Client Automation Center and HP Service Manager, providing total solutions to help desk and customer support groups. Other solutions will provide comprehensive tools for the management of all IT 'configuration items', as well as all data center resources, including servers underpinned by HP AssetCenter and HP Data Center Automation.
By offering a complete suite of resource and customer service management tools, the 'new' Evergreen will position its services as value added and differentiated among its competitors with an integrated IT solution strategy that addresses the needs of all enterprise business stakeholders, line of business managers and even finance organizations. As Information Technology Infrastructure Library (ITIL) best practices are increasingly implemented by enterprises and driven at the chief information officer and executive management level, Evergreen will offer solutions that meet strategic goals (such as increasing security) as well as deliver return on investment across organizations.
Background on Evergreen Systems
Evergreen Systems is a well-known name in the area of IT and ITIL process improvement consulting and has a reputation for combining highly skilled ITIL expertise with 'real-world' experience in process improvement transformation. The merger adds deep expertise in Client Automation and Data Center Automation to the company's product and service portfolio. Evergreen's technology implementation division resells and implements HP BTO for Operations line of IT infrastructure products, with expertise in IT Service Management and Business Service Automation. The company also offers ITIL and IT process improvement training and continued services that bundle technical and software support for for HP Service Management Center and HP Business Availability Center.
Contact:
Amy Mergler
Evergreen Systems, Inc.
http://www.evergreensys.com
571-262-0977
amy.mergler@evergreensys.com
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