Bank Technology Success Story

This major financial institution had effectively implemented a number of strong ITIL processes in the areas of Incident and Change Management. They were perfectly positioned to take their processes and systems to the next level, preparing them for mature Configuration, Change, Release and Asset Management, but they needed a roadmap and the right supporting technology. Their end-state vision included a fully integrated Configuration Management system, but that required a centralized Asset Management repository and a fully integrated CMDB solution. They called Evergreen Systems in for help.