Nine Steps to Developing a Successful CMDB
This practical 'how to' guide lays out a prescriptive nine-step plan describing how to implement a CMDB including best practices. It covers in detail:
- The definition of a CMDB, including what it is and it isn't.
- CMDB as configuration management with discussion of the inter-relationships of CIs
- The value of a CMDB with real-world examples
- How a CMDB supports Service Oriented Architecture (SOA)
- How the CMDB and Asset Management relate and inter-relate with each other
- Practical real-world 'use cases that help define the requirements for the CMDB
- CI needs analyses
- CMDB jargon with special attention given to federation, reconciliation, synchronization
- CMDB integration approaches including both discovery initiated and tool driven
- CIs defined at a record level with CI attributes and attribute level mapping discussed
- Discovery methods including probes, baselines, scheduling, views, custom discoveries
- Relationship mapping covering configuration and virtual relationships, mapping scope
- Creation of views that including example, training, plan, snapshots and event views
- CMDB administration including physical maintenance, CI change control, discover monitoring, global changes, user access, enterprise views and key data designThis valuable guide ends with appendices that cover the roles and responsibilities associated with implementing a CMDB, skills sets required to maintain a CMDB and a listing of CMDB vendors with notes on product weaknesses to avoid.
Your organization can begin enjoying the benefits that can be achieved immediately through implementation of a CMDB, including:
- Improved change governance
- Significant reduction of risk
- Better capital management and planning
- Improved security and regulatory compliance
- A higher level of execution and coordination with application management
- Advanced 'real time' management of the data center server and software footprint
- Accelerated execution and governance of SOA initiatives
- Reduction in problem resolution
- Accelerated and simplified ITIL initiatives
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