Government Technology Success Story

One of the federal government's largest agencies was consolidating warehouses and repositories for a variety of IT and physical assets and needed a new system that could both receive and record requests and then manage the resources requested. This highly political and visible government group filled requests from the highest levels of government and managed millions of dollars' worth of physical and IT assets.

The agency was using several older desktop and centralized asset management tools that were outdated and outgrown. Cost was a very important driver, but so was accuracy and customer satisfaction. The system required not only tracking but automation and needed to flow through systems from procurement and warehousing to shipping and receiving. And the system needed to track both physical and IT assets for all sorts of functions - supply/delivery, move set-ups, furniture moving and delivery, keys, locks and other services. Evergreen Systems was called to help.