Effective management of IT assets, vendors and contracts yields an enterprise that is better managed, more flexible, more cost effective, more accurate and more efficient in delivering its mission. IT has a much clearer understanding of its capabilities and how to apply them.
On the other hand, those lacking this live in a perpetually murky state. Decisions are made anecdotally, mistakes are more frequent, recovery from mistakes is less certain, change is slower and major projects are on a shaky foundation of poor asset knowledge.
Effective asset, vendor and contract management can pay for itself in hard cost savings every year, but perhaps more importantly - it is key in rationalizing and simplifying the software portfolio by giving IT knowledge of the true use of the applications.
Software, hardware and infrastructure are being replaced by “as a Service” providers. This makes IT vendor and contract management more critical, as cloud-based solutions can be very attractive, easy to buy, easy to expand and harder to control - so costs can escalate quickly.
We have built hundreds of full life cycle, enterprise solutions for asset, vendor and contract management. We focus not only on traditional hardware and software asset management values such as accountability and financial stewardship, we also focus on providing and analyzing data for more effective portfolio management and steering customers through self service to more effective choices. An example of this kind of thinking may be found in our Enterprise App Store solution.
We can help you prepare for the changes and demands related to service asset management this market is bringing. Contact us today to learn how!
Best Practices for Creating an Organized Service Catalog Taxonomy
Best Practices for an Effective IT Service Design Process (A Provider's Perspective)