Evergreen Training Services

Evergreen offers a variety of ITIL training classes, all with the focus of leveraging training as a ‘jump-start’ to key IT initiatives. Classes include:

 ITIL Foundation Training

• ITIL Foundation Training
• ITIL Executive and Awareness Training
• ITIL Initiative ‘Jump Start’ Workshops

Evergreen’s Approach

Evergreen brings a simple, logical vision that transforms IT operations to a much higher level of effectiveness. The training organization follows this philosophy, ensuring that the training classes we conduct help support an approach to ITIL that is realistic and drives home the idea of what ITIL means to the enterprise’s day-to-day operations.

Our training is differentiated by the fact that classes are conducted by ITIL Process Consultants, not simply ‘trainers’. By taking this approach, we are able to bring a sense of practicality and real-world experience into the classroom. Our examples are not just from a book, but from actual engagements with enterprises similar to yours.

Our clients have found this approach to be extremely effective in terms of getting the message across to their students and end-users and ensuring that what is being taught ‘sticks’ and can be related to your environment. This in turn leads to better test scores and a better understanding of ITIL. Our goal is not simply to help students pass the ITIL exam, but to help them truly understand and appreciate how to implement ITIL best practices.

Why Evergreen?

Why choose Evergreen for your IT process improvement and ITIL training needs? Our courses are:

• Practical: ITIL Awareness training is delivered by real-world working practitioners, not ‘trainers’.
• Business Focused: Clear ‘business focus’ to ITIL awareness training by developing and applying metrics.
• First Step to ITIL Maturity Assessment: Lays the foundation for clients to develop an ITIL Maturity Assessment.
• Interactive: Evergreen ITIL awareness training is interactive and allows participants to ‘simulate’ overlaying ITIL onto their existing IT organizations.
• Convenient: On-site classes, offering same day morning/afternoon half-day sessions, for busy schedules.
• ITIL Industry Best Practice Driven: Ten years’ experience with ITIL initiatives.
• Single Source: Evergreen consultants take ITIL initiatives from strategy and inception to technology implementation.
• Cost Effective: On-site training for up to 30 participants for under $5,000.
• Applied: Allows ‘simulation’ of how ITIL will function in your organization.
• Cross Functional: Illustrates ITIL implementation across functions.