Virtual Admin Services
Evergreen Systems Sitemap:
ServiceNow Pre-built Solutions
Enterprise Application Store for SerivceNow
Employee Self-Service Portal and Catalog App
Service Catalog Services
Evergreen Evolve Virtual Support Services for ServiceNow
Evergreen Evolve Customer Quotes
Evergreen Evolve Virtual Admin for ServiceNow
Evergreen Evolve Staff Augmentation for ServiceNow
ServiceNow Implementation, Integration and Customization Services
IT Service Catalog Taxonomy
Bill of IT
IT Service Portfolio & Service Catalog
IT Service Management
IT Project Portfolio Management
IT Automation and Orchestration
IT Asset Management
IT Change, Configuration and CMDB
IT Service Catalog: Plan, Analyze and Pilot Engagement
IT Service Catalog Plan/Analyze Assessment & Roadmap
Resources: IT Webinars, White Papers, Case Studies, Tools and Insights
ServiceNow CMS or Service Portal: What To Do About ServiceNow Helsinki?
ServiceNow Service Portal – How Do You Organize and Manage IT Services in the New Service Portal?
ServiceNow Service Portal – Does It Equal A Great Service Catalog?
How To Organize and Manage IT Services: 4 Challenges and How To Overcome Them
IT Service Catalog Project – How Do You Get Ready?
Higher Education IT Service Catalog Success with the EDUCAUSE ECAR Model
Managing an IT Service – A Day In the Life of an IT Service Owner
5 Keys To Simplified Asset & Configuration Management
IT Service Catalogs – Apply Amazon’s Secrets for Your Success
IT Service Catalog – 5 Project Traps and Failures…. And How To Avoid Them!
Is Your Service Catalog a Turkey?
5 Keys To Good Service Design in IT Service Catalogs
Architecting ITSM for IT Self-Service Success
CMDB’s Role in the Design and Delivery of IT Services
Use a Service Taxonomy to Organize and Manage Your IT Services: Can A Service Taxonomy Boost Your Service Catalog Success?
Incident, Problem, Change, Knowledge… and Service Catalog? A Powerful Circle
5 Steps to Prepare Your Organization for a Successful Service Catalog Project
How Service, Request, Business and IT Service Catalogs Fit Together
“Amazon-Like” IT Service Management
IT’s Future: A Day in the Life of a Service Owner
New Life for the CMDB: A Critical Role in IT Service Delivery
Service Catalog, Service Portfolio and Service Taxonomy: The Big 3 of Customer-Centric IT
3 Surprising Keys to Great IT Services
Service Catalog: 5 Keys For Good Service Design
Separate IT & Business Service Catalogs? Is That The Best Idea?
Service Taxonomy Essentials: Who Are The Customers? What Are The Services?
Service Catalog vs. Service Portfolio
Service Catalog – 5 Keys to Great Employee Self Service
How To Build a Service Catalog Taxonomy
How To Build a Successful Service Catalog – 5 Tips!
Leveraging Service Catalog to Transform Services Delivery
Service Catalog Balanced Design Yields Happy Customers and Automation of IT’s Work and the Enterprise App Store
A Cool Use of a Service Catalog: Enterprise App Store Case Study
Service Catalog vs. Request Portal: 6 Characteristics That Set Them Apart
Beautiful Service Catalogs Customers Love: Five Core Design Principles to Ensure Success
Apptio Service Desk Insights for ServiceNow: Are You the CEO of Your Service Desk?
IT Workshop Overviews:
Complimentary ½ Day Service Catalog Workshop
One-Day Private Service Catalog Workshop
One-Day Private Service Asset and Configuration Management Workshop
IT White Papers and Research:
Service Catalogs vs. Request Portals: 6 Characteristics That Set Them Apart
The Big Lever: How to Go From Yesterday to Tomorrow Faster
5 Easy Steps to Identify the Cost of a Service in the Service Portfolio
Seven Keys to Success with CMDBs
Developing the Business Case for Change and Configuration Management and the CMDB
How to Develop a Service Catalog
How to Develop an IT Asset Management Program
Nine Steps to Implement a CMDB Project
Sample Software Asset Management Policy and Process Guide
Change Management Manual
IT Case Studies and Success Stories:
Deliver Amazing: A Beautiful, Fully Automated “Software Store” Transforms the Shopping Experience for 150,000 Users
Real-World Automation: Complete, Automated Provisioning of Virtualized Environments Using ServiceNow Orchestration
Going from 0 to 100: New Fortune 1000 Firm’s Complete IT Infrastructure Operational in 6 Months
Change Management: Financial Services Firm Frees Innovation with IT Transformation – Breaks Through Change Management Barriers
Rapid ITSM Transformation for Large Healthcare Network Reduces Risk, Improves Speed and Quality
Continuing Services (CS): Evergreen Delivers Exceptional Quality While Lowering Costs 47% for Supporting HP, SM, AM, and uCMDB Solutions
Continuing Services (CS): Major U.S. Distribution Company Leverages Evergreen’s CS to Support and Evolve HP Asset Manager and Service Manager
Evergreen Points the Way to IT Asset Management (ITAM) Success in the Financial Industry
The Power of Focus: Predictably Transforming Health Care Enterprise IT Infrastructure
Event Management, Change Management, and Configuration Management Underpin $100 Million Data Center Transformation
IT Asset Management Solution for Global Enterprise
IT Service Management Solution Elevates IT Customer Service
Videos and Slide Shows:
The Most Interesting Service Catalog in the World
Service Catalog and IT Transformation
IT Service Catalog Taxonomy
Virtual Admin Services
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