Event Recording and Slides

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Please complete the form on this page to access the PowerPoint slides (.pptx file) - includes presentation script - and a link to the recorded event.

The new ServiceNow Service Portal is a dramatically improved CMS, now built on industry standards.  It raises some questions...

  • Is it a pre-built solution, or more of a tool kit?

  • Does it handle both Requests & Services?

  • How well does it deliver self-service?

  • Will it help us build better Services that customers will like?

  • Will it help us better organize & manage our Services?

 ... and many more. 

Join Evergreen Systems for a deep review of Service Portal as we answer these questions and look into its strengths and weaknesses for creating beautiful, complete, self-service catalog & portal solutions.  

Hosted by Don Casson, CEO and Jeff Benedict, ITSM Practice Leader, who will sneak preview our upcoming next release of the Evergreen Employee Self Service Catalog & Portal – built on the ServiceNow Helsinki Service Portal, due mid-July 2016!