ITIL Foundations Training - Free Online Course on Sept. 26

Thought Leadership for
IT Service Management Professionals

ITIL Foundations Training - Free Online Course on Sept. 26

Posted by Stephanie Nicoll

Mon, Sep 10, 2018

A special offer for customers and blog readers! Free ITIL Foundation Training is available this month. This class is for beginners and provides baseline knowledge for IT service management.

You should consider this 4 hour, online course if you:

  • are brand new to ITIL/ITSM concepts or...
  • are in need of a refresher on ITIL concepts or...
  • are preparing to get ITIL Foundations 2011 certified*
We will cover the five key phases of the ITIL model. Not only will you learn more about what each phase entails, but we will discuss the relationship between the phases and processes. Additionally, the purpose, goals, objectives, and values of the five key phases will be thoroughly explained. Reference materials are available for download by class attendees at the conclusion of the event.

The live instruction is led by Ms. Machelle Chandler MS, PMP, LEAN IT, ITIL EXPERT:

Machelle has 25 years of experience with IT software design/implementation and 9 years of IT Service Management tool & process design/implementation experience. She worked at Intel for 16 years as a senior Project Manager, Process Architect and Senior Systems Analyst. Machelle was invited to share her Service Catalog expertise at the ITSM International Conference on IT Service Catalog best practices. Machelle joined Evergreen in 2018 as an Engagement Manager.

Evergreen Systems is a US-based IT Service Management Consulting firm, and a one a few ServiceNow GOLD Services partners. We provide this valuable, free training as way of introducing Evergreen and our capabilities to you.

Request your spot now for the next session
Wednesday, September 26
12:00 pm – 4:00 pm EDT (Washington DC)

This live training includes an interactive Q&A session with the instructor. The course will be recorded and distributed to ATTENDEES ONLY.

*Evergreen is not an Accredited Training Organization (ATO) with Axelos. Completion of the course does not provide access to the ITIL Examination Institute for testing, nor does it provide continuing education credits. This class should be considered "private study" only. This course is offered to qualified prospects and customers only. Evergreen reserves the right to limit participation for any reason. Questions? Email or call +1 571 262 0977.

Topics: ITIL, ITIL Process, ITIL training


Recent Posts

Posts by Topic

see all