Top 3 of this Top 10: The Advantages of IT Cost Transparency
I recently saw this article, 10 Advantages of IT Cost Transparency.
Here are my top 3 of the top 10!
The first that struck a chord was to "replace Assumptions with Facts." I have been in many meetings where important decisions are made based on assumptions. Sometimes these assumptions are good, and other times they can drive an organization to make sweeping changes simply based on one or two of the most recent data points. Having systems available to provide IT with key data, where questions can be answered, where research can occur quickly and where cost is demystified allows people to make much better decisions. The truth is those decisions are being made right now – they are being made anyway – think about how much better your organization could be if the decisions were based in facts.