Posted by Don Casson
Fri, Jan 30, 2015
Overcoming 3 Barriers to a Service Catalog - Barrier 2
Many organizations want to pursue a Service Catalog initiative but are reluctant because of lack of funding, organizational change resistance and lack of knowledge about how to proceed. These barriers can be overcome and provide a pathway for your organization to succeed in its Service Catalog initiative.
Topics: Service Catalog, ServiceNow, IT Service Catalog, IT as a Service, IT Transformation, Employee Self-Service Portal
Posted by Don Casson
Fri, Sep 26, 2014
Today is a good time to start catching up. Take action now. Here are eight success keys that can help serve as guiding lights for your journey, plus ONE big, overarching truth – ONLY design from the customer experience in.
I hope you have enjoyed this series of posts – good luck on your journey.
Topics: Service Catalog, Service Portfolio, Data Center Automation, ITIL Consulting, IT Service Catalog, ITIL Process, IT as a Service, Big Lever - IT Transformation, IT Strategy, IT Transformation
Tap To Call
Tap To Email