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IT Service Management Professionals

IT Service Catalog: 4 Steps to an Effective Service Catalog (Part 3)

Posted by Scott Davis

The basics for developing and maintaining an effective service catalog are simple. And a simple approach can help you overcome many of the challenges required to manage the complexity and deliver effectively.

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Topics: Service Management, Procurement Catalog Management, Service Catalog, IT Service Catalog, Service Catalog Management



Simplify HP Asset Manager Procurement Management: Use a Wizard

Posted by Walt Hadermann

Most seasoned HP Asset Manager and Asset Center users know of the pain in maintaining the procurement catalog. Without creating extensive training materials and conducting a series of knowledge transfer sessions, adding items to the procurement catalog can be a confusing process. Too often users attempt to add catalog items only to discover that the items are not available in the “Create a New Request” wizard due to some mysterious technicality.

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Topics: ITAM, HP Asset Manager, Procurement Catalog Management, Asset Center, Asset Manager Procurement Management



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