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Thought Leadership for
IT Service Management Professionals

ServiceNow SAM Pro Training - Austin, TX

Posted by Don Casson

ServiceNow's software asset management solution brings powerful capability for managing complex enterprise software licenses such as Microsoft, IBM, SAP and VM Ware. By combining discovery, entitlement management and reconciliation with cradle to grave asset management, it ensures your customers get good service and your data is accurate. 

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Topics: Service Now, ServiceNow, SAM, ITSM, Software Asset Management, ServiceNow Solutions, ServiceNow Partner, ServiceNow Support, servicenow sam, sam pro



Knowledge 19 Sponsor Evergreen Systems - Booth 255 at #know19

Posted by Stephanie Nicoll

Going to #servicenow Knowledge 19? Please join Evergreen Systems at Booth 255. We will showcase the power of self-service + automation to address common high volume / high value problems. 

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Topics: Service Now, ServiceNow, SAM, ITSM, Software Asset Management, ServiceNow Solutions, ServiceNow Partner, ITSM Consultants, ServiceNow Support, servicenow sam, sam pro, knowledge19, know19



Enterprise Software License Management - A 4 Step Approach

Posted by Don Casson

Enterprise Software License management is a tough problem. Software audits are disruptive and expensive – and they aren’t going away. Software firms know they are a huge source of revenue. So maybe it’s time to do something.

But it’s a hard problem to solve. Both discovery and contract entitlement data are inconsistent, redundant and conflicting, and the volume of data is massive. Determining entitlement seems impossible. That is no longer true.

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Topics: Service Now, ServiceNow, SAM, ITSM, IT Service Management, Software Asset Management, ITSM Strategy, ServiceNow Solutions, ServiceNow Partner, ITSM Consultants, IT Service Owner, ServiceNow Support, ITSM Platforms, servicenow sam, sam pro



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