Please complete the form on this page to access the PowerPoint slides (.pptx file) - includes presentation script. Presented live on Dec. 12, 2017.
ServiceNow’s Service Portal is powerful technology. You CAN build beautiful customer experiences on it…if you know how. Do you?
What are the best practices? How do you know what your customers want? What are your best services? How should they be organized? How do you combine all the functionality into a cohesive solution?
Many have tried, and built solutions customers don’t like – and won’t use.
Please join us as we share Service Portal best practices, tips for being customer centric and pitfalls to avoid on your journey.
And as always, we will demonstrate these concepts in our constantly evolving view of a very advanced Employee Self-Service Catalog & Portal, built on ServiceNow technologies.