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The Big Lever: How to Go From Yesterday to Tomorrow Faster
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Developing the Business Case for Change and Configuration Management and the CMDB
How to Develop a Service Catalog
How to Develop an IT Asset Management Program
Nine Steps to Implement a CMDB Project

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Explore Knowledge Alternatives in ServiceNow for Enriched, Modern Customer Experiences

10.09.2018

Think out of the box to combine traditional knowledge offerings with other forms of knowledge ...

Three Self-Service Knowledge Best Practices You Can Leverage in ServiceNow

09.27.2018

How to make the knowledge journey worthwhile for customers with effective self-service knowledge ...

We are at a crossroads today and thanks to your [Evergreen Evolve] efforts we are a shining example to the rest of the business. There are other IT units that have had failures — major upgrade failures — and these become visible to senior management. We are one of the few that have not become visible due to failure, we are visible simply because of quality work, dedication and making it happen.

Director of ITSM

Fortune 500
Diversified
Service Firm

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