White Papers

NEW! Service Catalogs vs. Request Portals: 6 Characteristics that Set Them Apart
The Big Lever: How to Go From Yesterday to Tomorrow Faster
Five Easy Steps to Identify the Cost of a Service in the Service Portfolio
Seven Keys to Success with CMDBs
Developing the Business Case for Change and Configuration Management and the CMDB
How to Develop a Service Catalog
How to Develop an IT Asset Management Program
Nine Steps to Implement a CMDB Project

Blog

Fresh updates on the industry

Enterprise Software License Management - A 4 Step Approach

04.04.2019

Enterprise Software License management is a tough problem. Software audits are disruptive and ...

Explore Knowledge Alternatives in ServiceNow for Enriched, Modern Customer Experiences

10.09.2018

Think out of the box to combine traditional knowledge offerings with other forms of knowledge ...

We are at a crossroads today and thanks to your [Evergreen Evolve] efforts we are a shining example to the rest of the business. There are other IT units that have had failures — major upgrade failures — and these become visible to senior management. We are one of the few that have not become visible due to failure, we are visible simply because of quality work, dedication and making it happen.

Director of ITSM

Fortune 500
Diversified
Service Firm

Contact Us

Get in Touch