Please complete the form on this page to access the PowerPoint slides (.pptx file) - includes presentation script - and a link to the recorded event. Presented live on March 29, 2018. 
Customers expect a modern, complete self-service experience. Modern customer-centric companies like Amazon, AirBNB and Zappos have dramatically raised the customer service bar. Are you meeting it?
*Can't make it. All registrants will receive a link to the post-event recording and slides.