FREE Deep Dive Awareness Training for ServiceNow Software Asset Management (SAM)
Three, one hour sessions!


ServiceNow's Software Asset Management (SAM) solution brings powerful capability for managing enterprise Software as a Service (SaaS), identifying Shadow IT expenditures and managing complex enterprise software licenses such as Microsoft, IBM, SAP and VM Ware. By combining discovery, entitlement management and reconciliation with cradle to grave asset management, it ensures your customers get good service and your data is accurate.

Effective SAM relies on process & policy as much as technology. However, many lack the knowledge of best practices for managing complex enterprise software relationships, as well as an in depth understanding of ServiceNow SAM functionality – but don’t have the time or need to attend a multi-day, all day technical training class

This is why Evergreen created this FREE, deep dive, virtual SAM awareness training session.  

Over 3 hours we cover the 6 essential SAM topic areas in depth -- supported by relevant SAM demos to show how each topic is enabled in the platform. 

SAM Agenda-1


In just three hours, attendees will gain an understanding of:

  • Learn good practices for defining requirements for Software Asset Management in ServiceNow
  • Understand the processes needed to optimize Software Asset Management
  • Learn how to retire software assets
  • Understand what information needs to be tracked for software assets
  • Learn how to track and manage software assets
  • Get to know software discovery, normalization, and reconciliation
  • Understand the importance of automation in maintaining software asset data
  • Learn how to allocate software licenses
  • Understand the use of catalogs for software asset management
  • Learn how to remediate compliance issues
  • Get to know software license contracts and software asset reporting

If you need a strong working knowledge or a refresher of SAM functionality – but not detailed technical training – then this SAM Awareness Training is designed for you.