Webinar Recording and Slides  - Recorded live in April 2018.

Successful IT Service Portals have well organized services. The more services you have, the more challenging this becomes.

How can you best take advantage of Kingston to better organize and manage your IT services? Get the latest thinking on how to decide what services to offer, how to organize them and how to optimize them for both IT and IT’s customers.  

Join us and learn best practices, how to organize well in three logical steps and three key mistakes to avoid. This webinar also includes a demo of these best practices as well as other new advanced features in the Kingston release of Service Portal, and a Q&A session.

Hosted by Don Casson, CEO of Evergreen and Jeff Benedict, ITSM Practice Leader of Evergreen.