While excellent IT self-service is essential today, most organizations have taken a fragmented, reactive approach to it - and are not happy with their results. Might this be the case for you?

If so, please join us live for some fresh thinking on IT self-service, and how it can be delivered powerfully and beautifully in ServiceNow’s Service Portal.

We will look into where the highest value is, what kinds of activities are a good fit, how to get customers using it, and how to create a simple, coordinated program approach that really works – sharing success tips and pitfalls to avoid along the way. You can deliver IT self-service your employees will love!

Hosted by Don Casson, CEO of Evergreen. Joining Don is Jeff Benedict, ITSM Practice Leader, will demo our constantly evolving view of a very advanced Employee Self-Service Portal & Catalog, built on ServiceNow.