- Recording and Slides
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Success in three key but often overlooked functional areas - service delivery roles, key performance indicators and configuration management - can spell the difference between success and failure.
Join Don Casson and Jeff Benedict as they share best practices on developing and using these 3 powerful Keys to deliver great services – and help transform IT from silos to services at the same time.
Presented live on 5/1/15 by Evergreen Systems.