Webinar: Service Catalog Project? Plan for Success!
Please join us live* on Wednesday, January 29 at 2:00 pm Eastern Time (Washington DC) for this webinar.
Successful Service Catalog projects are dramatically different than many other IT projects. Few Organizations have practical experience planning for a successful Service Catalog project – if success is measured by building one that your customers like and use.
Can you answer these questions?
What are the best practices? How can we measure success? What roles & responsibilities do we need? What are customer & executive expectations? How do we avoid repeating past mistakes? How can we make search relevant? How can we make navigation clear and simple? How do we create a simple strategy to guide design & decision making? What options do we have for getting started?
Please join us LIVE on Wednesday, January 29, at 2:00 pm EST/Washington DC* as we answer these questions and explain the 5 steps to prepare your team for success with your IT Service Catalog project. Presenting along with Don Casson, CEO is Jeff Benedict - ITSM Practice Leader, Evergreen - who will demo our constantly evolving view of a very advanced Employee Self-Service Catalog & Portal, built on ServiceNow.
Register now for this live event. Run time is approximately 45 - 60 minutes.
*Can't make it? All registrations will receive a link to the post-event recording and slides.